At Clyde Training Solutions we are committed to answering enquiries during the centre’s temporary closure. To supplement announcements and direct enquiry responses, we have created a set of Frequently Asked Questions (FAQs) and associated answers.
Last updated Friday 8th May 2020
When will the centre re-open?
Following the Scottish government announcement on Thursday 7th May 2020 to extend COVID-19 lockdown measures for at least three weeks, the centre continues to be temporarily closed for face-to-face training.
We will continue to follow government guidelines closely to determine when it is safe to reopen our training centre and we will communicate any decisions directly to clients, and via our website and social media channels.
What happens if my booking is scheduled on a date within the period the centre is closed?
Delegates and Booking Agents have been contacted directly to confirm they can book new dates in the near future when the option to book is clearer, or a full refund if required.
We will continue to closely monitor the situation, and any upcoming bookings that may require to be cancelled will follow the same process.
Can bookings still be made?
Bookings can still be made for future dates, through the following channels:
- Via the ‘book now’ options that appear on the majority of course pages
- By calling us on 0141 427 9411
As indicated above, in the event that we need to cancel due to COVID-19, future dates can be arranged at no extra cost.
My certification is due to run out soon, what will happen?
All three main certifying bodies covering the Offshore (OPITO), Merchant Navy (MCA) and Renewables (GWO) sector have issued guidance relating to certificate extensions, and we would invite you to click on the following link – Certifying Bodies Announcements In Relation To Covid-19 Extensions – to find out more.
Is there any way to undertake training remotely?
We are working with each of the certifying bodies to look at how certain elements of training can be delivered remotely, but in many cases it is likely to take a form of blended online theory learning and onsite practical training.
One such example of this is the recently launched BOSIET with CA-EBS (Digital Delivery) course, aimed at those entering the industry for the first time, or who have let their training lapse.
Delegates signing up for the course will spend approximately 10 hours learning online – replacing the previous two days spent in a classroom – before then spending one day at the centre to complete their practical training.
You have 90 days, however, from completion of online training to undertake this practical section of training. And even if you miss that deadline, you simply need to resit the online section (for free) before booking a date.
Will it be safe to undertake training when the centre reopens due to social distancing rules?
Right now, in conjunction with our Health and Safety team, senior management and instructors are reconfiguring the structure of all our on-site training courses to ensure that they can be conducted within the existing protocols of social distancing that have been laid out by the government.
These will include, but not be limited to, staggered start times, reduced class sizes and minimising of persons in specific areas of the centre at any one time.
We are also reviewing all areas of the centre to identify high contact surfaces and look to implement sanitation measures that will minimise the risk of possible infection.
We will release further details of our plans nearer to the time of opening, through news articles and joining instructions.